• You can log in to the app using electronic ID, the Auðkenni app or biometrics (fingerprint or face ID).
• Please be aware that all persons authorised to access your device with biometrics will be able to use the app if you activate this login method.

The Auðkenni app can be used anywhere in the world regardless of phone companies, with both Icelandic and other phone numbers. You can activate electronic ID using self-service methods in the Auðkenni app. For that to work, you need to:

• Be 18 years old
• Have a smart device that is NFC enabled
• Have a valid Icelandic passport

If you don’t meet these requirements or would prefer to get our assistance, you’re welcome to visit us. Please make an appointment at a local branch and remember to bring valid ID. You can also get help at other Auðkenni registration centres.

You can tend to most banking business in the app. Here’s a list - it’s not exhaustive:

• Apply for online banking and become a customer
• Achieve a comprehensive overview of your finances
• Check the balance of bank accounts
• Check the balance and transactions on credit cards
• Pay bills
• Transfer to domestic and foreign accounts
• Create bank accounts
• Save in the app
• Save with others
• Set savings goals
• Get PINs for debit and credit cards
• Alter credit card limits
• Suspend and activate payment cards
• Look up credit card numbers
• Smooth credit card bills
• Make partial payment on credit cards
• Register payment cards, gift cards and Aukakrónur cards in Apple Wallet or Google Wallet
• View Aukakrónur balance and statements
• Check the balance and transactions on gift cards
• Create and alter overdraft authorisations
• View loan summaries
• Make down payments
• Apply for a credit limit
• Use the credit limit to take Aukalán loans, alter overdrafts and credit card limits
• Apply to fix rates on basic housing mortgages
• Trade in equities
• Trade in funds
• Create fund subscriptions
• Track changes on the stock market
• View securities assets
• Follow price developments of Landsbréf funds
• Follow equity prices
• View exchange rate information
• Review the status and development of pension savings
• View electronic documents
• Find service points and ATMs

Landsbankinn's security system provides you with maximum safety, enhances the user experience and decreases the likelihood of fraud and other misuse. The security system learns to recognise user behaviour and asks for confirmation of identity, for example, in the form of a security question or phone call from the system, in the case of unusual transactions. As a rule, the user is unaware of the system's workings.

Customers from 9 years up can get access to both online banking and Landsbankinn’s app. Access can be applied for at any Landsbankinn branch, provided the application is signed by a parent or legal guardian.

Customers who have turned 13 can create access to the app using self-service solutions and electronic ID or the Auðkenni app for identification purposes.

Landsbankinn’s app is free of charge. Other fees are in accordance with Landsbankinn’s tariff.

By contacting your employer and providing them with your account number at Landsbankinn.