Pub­lic­a­tion of Lands­bankinn’s An­nu­al & Sus­tain­ab­il­ity Re­port 

As before, Landsbankinn’s Annual & Sustainability Report is published in web-based format and in both Icelandic and English. Highlights of the Report: 

• In 2024, we continued to introduce new features in Landsbankinn’s app, making the Bank’s services even more user-friendly and accessible. 
• The Bank’s new chatbot was well received, we further strengthened our defences against cybercrime and the Bank’s technological infrastructure was enhanced, improving efficiency and flexibility in operations.  
• Corporate lending grew, Corporate Finance had a full order book and an increasing number of businesses chose Landsbankinn’s merchant acquiring service. 
• Activity increased in asset management and performance was strong.  
• This year, new functionality was introduced in the app, allowing customers to apply for both mandatory and supplementary pension savings, easily change their investment plan and access detailed overviews of payments and entitlements. This new feature has been well received by customers, leading to a record number of new pension agreements within a single year.  
• We hosted popular information meetings around the country, focusing on topics such as scaling businesses, pension savings, cybersecurity, etc. 
• We made even better use of the expertise of our highly skilled staff in rural areas, allowing them to provide services to customers across the country regardless of each individual's location. 
• Landsbréf, the Bank’s subsidiary, performed well in 2024 despite challenging market conditions. 
• We participated in various projects that encourage development and progress in society and looked to supporting sports, culture and the arts, in addition to sustainability initiatives, charities and education. 
• The Report also sets out the sustainability work done by the Bank, including setting verified science-based climate goals, measurement of the Bank’s carbon footprint and estimated emissions from lending activity.